Emergency Response Times

2023/24 (Quarter 2) - 01 Oct to 31 Dec 2023

CFA Outcomes
and Service Delivery
Activities

Key Findings

  • The timeliness of response to emergency incidents across the state improved by 0.7% compared to the same quarter last year.
  • 81.3% overall compliance with Community Service Delivery Standards (statewide), compared with 2022-23 quarter 2 which was 80.6%.
  • CFA responded to a total of 7,460 incidents in 2023-24 quarter 2 compared to the 6,138 incidents in 2022-23 quarter 2.
  • One person sadly lost their life in a house fire during quarter 2. While we are focusing a lot on bushfire safety, this reminds us that house fires can be just as deadly and devastating in our community.

CFA Service Delivery

CFA delivers services to the community through a network of over 52,000 volunteers operating out of more than 1,200 rural and urban brigades across Victoria. CFA also employs around 1,000 Professional, Technical and Administrative staff to support service delivery.

CFA uses its network of brigades to respond to emergency events, including structure fires, bush and grass fires, road crashes and vehicle fires. CFA brigades also respond alongside Fire Rescue Victoria and other emergency service organisations.

Outcomes infographic

Maps of Emergency Response Times

Tables of Emergency Response Times

 


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Page last updated:  Friday, 31 May 2024 3:57:51 PM